Case

Technology Scoutings

Client
Veolia
Duration
Approx. 1 month per scouting
Company

Scope

Design and delivery of a structured scouting process to identify, verify, and prioritize innovative market solutions for specialised areas defined by Veolia.

The Heart's Role

Lead and coordinate the scouting process by leveraging market expertise, structured methodologies, and vendor engagement to identify and evaluate the most relevant innovative solutions.

Key activities

  • Define and validate the scouting scope with the client
  • Conduct desk research and category mapping
  • Identify and shortlist relevant solutions
  • Coordinate the RFI process and direct contact with vendors
  • Assess and prioritize solutions based on client criteria
  • Support preparation for the pilot phase or the next steps

Outcomes

  • Clear understanding of the solution landscape
  • Prioritized list of validated vendors
  • RFI responses with technical and business insights
  • Strategic input for pilot planning or implementation

Team Composition

Depending on the scouting area, managers from dedicated units and industry experts formed a team of decision makers from the Veolia side.

The Heart tasks

The Heart defined the scouting framework, coordinated the research process, and engaged directly with selected vendors to gather detailed insights. We synthesized findings, prepared recommendations, and supported the client in selecting the most promising solutions for potential pilot implementation.